QuickBooks Multi-User Mode feature helps teams work together. It allows multiple users to work simultaneously. However, many people face issues when trying to set it up. There are a few common reasons why multi-user mode might not work. Network problems, incorrect hosting settings, firewall issues, or outdated software can cause this problem. Such problems can make it hard for your team to collaborate effectively and may also cause errors like QuickBooks error H303. They could also risk losing important data. To deal with the QuickBooks multi-user mode not working issue, read this guide till the end and follow the explained fixes. 

If you are unable to switch to multi-user mode and getting errors in the software, don’t worry. Just give us a call at this 1-855-856-0042. Our experienced QuickBooks professionals will fix the underlying issue. 

What are the reasons why the multi-user mode is not working properly?

These reasons can prevent the file from opening: 

• Data damage or corruption can cause errors.
• The database server is not functioning properly. 

Solutions For Fixing Multi-user Mode  Not Working Issues

Not being able to open files in multi-user mode can really impact your workflow by decreasing productivity. Don't worry. Follow these solutions.

Solution 1:  Run the File Doctor Tool

Step 1: Download Tools Hub 

• Close QuickBooks.
• Download QB Tool Hub. 
• Save the file.
• Open the QuickBooksToolHub.exe file.
• Follow the on-screen steps.
• Install the tool.
• Agree to the terms and conditions.
• When done, double-click on its icon.
• Open the Tool Hub. 

Step 2: Access the File Doctor 

• Open the tool hub.
• Select Company File Issues.
• Select Run QuickBooks, File Doctor. 
• Wait for a few minutes. 
• Once open, select your company file.
• Select Browse. Locate the file. 
• Select Check your file and Network.
• Click on Continue.
• Enter your admin password.
• Click Next.
• Now, check for the error.

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Solution 2: Install Database Server Manager

• Close QuickBooks.
• Download this setup file ( Setup_QuickBooks.exe). Open it.
• Follow the instructions on the screen.
• Keep your product or license numbers ready. 
• Choose an installation type.
• Select “Custom” or “Network Options.” 
• Click “Next.” Avoid selecting “Express.”Choose the best option. Click "Next." 
• Both choices will install the Database Server Manager.
• Select “I’ll be using QuickBooks Desktop on this computer, AND I’ll store our company file here for network sharing” to keep both the Database Server Manager and QBDT on the server.
• Select “I will NOT be using QuickBooks Desktop on this computer” if only the server manager is on the server.
• Follow the remaining on-screen instructions.
• Click "Install" when you're ready.
• Make sure to give the QBDataServiceUserXX permission to access the company file folder.

Conclusion

The QuickBooks multi-user mode not working issue can be successfully resolved by following the above troubleshooting steps. After troubleshooting, if you still get the error, you must reach out to QuickBooks professionals at 1-855-856-0042.

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