QuickBooks has the best interface among all the other bookkeeping software, making it convenient for users. The user experience sometimes gets affected if QuickBooks won't open or crash randomly while opening a data file. If your QB also crashes during launch and fails to open, this blog will help you acknowledge the causes of this issue and the techniques you can use to prevent QB launch failure.

Rectify the issue by following the troubleshooting directions given by our QB support team at 1-855-856-0042.

Read why your QuickBooks Desktop doesn’t start or won’t open

QuickBooks might sometimes fail to run or crash randomly a few seconds after opening. The possible reasons for frequent crashes in your QB Desktop are mentioned in detail below-

• QuickBooks fails to process the QBWUSER.ini file during its launch due to corruption in the file data.
• QuickBooks develops issues when it cannot resume the opened windows due to damaged company files.
• QB program files are damaged or inaccessible due to Windows Firewall restrictions.

Actions to take if QuickBooks Pro 2016 won’t open

Frequent crashes or launch failures can be inconvenient as they completely stop you from accessing financial data or performing accounting tasks. Perform the following techniques to prevent issues while starting QB again-

Solution 1- Rerun QuickBooks after repairing the damaged QBWUSER.ini file

QBWUSER.ini is an essential component for QB to verify the identity of the user signed in to the company file. The file contains info on the user accounts that are allowed to access the business data, and the software crashes instantly if it fails to process the file during launch. This happens if the file is damaged or the software fails to access it due to a lack of folder permissions. You can prevent issues from redeveloping by mending the QBWUSER.ini file and recreating it as shown in the following steps-

1. Go to C: Users\Username\AppData\Local\Intuit\QuickBooks20XX\ini on the file explorer and right-click the QBWUSER.ini file.
2. Select the Rename option in the list and type create a new extension ‘.old’ in the file name.
3. Save your file as ‘QBWUSER.ini.old’ and try running QB after restarting the system.

If QuickBooks fails to open after recreating the QBWUSER.ini file, check out the next solution.

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Solution 2- Let QB Desktop bypass your system’s Windows Firewall settings

QuickBooks cannot access the internet or connect with its program files on your system if the Windows Firewall blocks its background processes and doesn’t let the software perform its functions. This can also introduce random crashes in QuickBooks when it can’t process its program files containing the launch configuration. Fix the issue by configuring the Windows Firewall settings as mentioned below-

1. Access the control panel and use the search bar to open the Windows Defender Firewall
2. Click the Allow an app or feature through firewall option and look for your QB product in the list.
3. Single-tap the QuickBooks20XX.exe icon and mark the Public & Private checkboxes beside it.
4. Save the settings and reopen QB after closing the control panel menu.

Conclusion

This brings us to the completion of this blog explaining why QuickBooks won't open on your computer and the actions you can take to fix the issue. We hope this informative blog clarifies your doubts about the QB crashing issue and helps you prevent it in the future.

Consult our QB support team at 1-855-856-0042 if the crashes occur after applying the techniques.

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